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Are there any setup fees for hosting plans?
No, there are no setup fees for any of our hosting plans. The price you see on the pricing page...
Can I get an invoice for my payments?
Yes, invoices for all payments are automatically generated and can be accessed through your...
Can I upgrade or downgrade my hosting plan at any time?
Yes, you can upgrade or downgrade your hosting plan at any time. The changes will be prorated,...
Do I need to sign up separately to access the account management dashboard?
No, when you sign up for a hosting plan with PrimeHostWP, an account for the management dashboard...
How do i access my account dashboard?
To access your account dashboard go to https://primehostwp.com/clients/index.php?rp=/login
How often will I be billed for my hosting plan?
Hosting plans are billed on a monthly or annual basis, depending on the billing cycle you choose...
Is there a money-back guarantee for hosting plans?
Yes, PrimeHostWP offers a 30-day money-back guarantee on all hosting plans. If you are not...
What functions can I manage from my account management dashboard?
From the account management dashboard, you can manage various aspects of your hosting...
What happens if my payment fails?
If your payment fails, we will notify you via email and attempt to process the payment again. If...
What payment methods do you accept for hosting plans?
Payments are processed through Stripe and we accept all major credit cards such as: Mastercard,...
What should I do if I forgot my password for the account management dashboard?
If you forget your password, you can click the "Forgot Password" link on the login page of the...
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